The Equipment Loan Office (ELO) at the Yale School of Art provides no cost rental of digital displays, projectors, DSLR and digital video cameras, sound recording equipment, lighting kits and more to over 500 graduate and undergraduate students enrolled in School of Art classes each semester. The ELO is an essential part of the student experience at the school, providing the opportunity to experiment with mediums that might require a high start-up cost, offering guidance to students on equipment choice and use, and equipping students to display their digital work in Green Hall Gallery during thesis shows.
We seek a dedicated staff member to oversee the ELO, to foster exceptional customer service in the undergraduate student workers who will assist this position, to be the school’s subject matter expert in digital recording and presentation, and to manage inventory, budgeting, and purchasing of digital recording and presentation equipment for the ELO and classrooms. This position will be a member of the Digital Technology office, under the direction of the Assistant Dean for Communications and Digital Media.
Responsibilities include overseeing inventory of the ELO, purchase and maintain equipment and report on budget. Provide training to students on the use of digital recording and presentation equipment. Hold scheduled training workshops. Review extension requests for equipment. Is present in and is acting supervisor of the ELO for all open hours during term-time, Serves as an escalation resource for customer service issues in ELO. Adds new users/maintains qualified user databases on the Yale School of Art’s Equipment Reservation website. Administrates charge of late fees on overdue equipment. Working with the school’s Systems Admin and Support Technician, provides back-up support for classroom and event A/V issues.
